Hospital Sisters building

image of St. Francis


A medical surplus recovery organization, Hospital Sisters Mission Outreach collects, repairs, packages, and distributes medical supplies and equipment to hospitals and clinics around the world.




Currently, Mission Outreach secures usable medical supplies and equipment from 68 hospitals and 18 clinics in Illinois, Wisconsin, Indiana and Missouri. With more than $60 million in life-saving supplies sent, Mission Outreach has made a global impact.

We are told that St. Francis greeted the citizens of Assisi each morning with a hearty “Bon giorno, buona gente” (good day, good people). His belief in the good of people and the accomplishments of his life continually teaches us how to serve the poor, the outcast, and the oppressed with joy and compassion. St. Francis inspires a journey toward peace, nonviolence, and reconciliation. His message is a guiding light for our work to help our neighbors worldwide.

As the Sisters had humble beginnings of mission work in Illinois in 1875, we too began on a small scale working from a garage on the grounds of St. Francis Convent, Springfield, in 2002. However, by 2006 our reputation for excellent service had created a momentum and a demand that required a 23,000 square foot facility to accommodate volunteers, staff, medical supplies and equipment, and distribution operations. Today, we occupy 44,000 square feet to allow storage and rapid distribution of millions of dollars worth of medical supplies and equipment each year.


How are we able to collect and distribute
such a vast amount of medical supplies and equipment?


Each week, Mission Outreach drivers arrive at hospital docks throughout Illinois, Wisconsin, Indiana, and Missouri to gather life-saving supplies and equipment collected and donated by doctors, nurses, and staff working in the 68 hospitals and 18 clinics who partner with us. Our inventory is further enhanced by generous donations from Medline Industries.

Mission Outreach donors, who provide monetary and product donations, rely on our proven stewardship. More than 95 percent of our annual revenue goes toward our program services.

To maintain a high standard for our inventory process, we work within the guidelines set forth by the Catholic Health Association of the United States, the MedSurplus Alliance, as well as the World Health Organization’s guidelines for international medical donations. This means that we do not send expired supplies or broken equipment into the mission field. Our thorough inventory and packing process ensures we only send quality supplies and equipment in perfect working condition. A mantra of our volunteers is: “No duct tape allowed.” To learn more about our standards, view the MSRO Code of Conduct.

From our dedicated volunteer corps of 1,200 who work in our warehouse to our medical partners serving in the mission field, you will find goodness, courage, commitment and faith.

Our Vision

Hospital Sisters Mission Outreach will implement and utilize best practices to earn a worldwide reputation as an educator and provider of critically usable humanitarian aid. Hospital Sisters Mission Outreach will: educate individuals and organizations on the unmet medical needs worldwide; increase understanding of our model for accepting and making donations; and acquire contributions to help offset costs of deliveries of humanitarian aid throughout the world. These best practices will be established to expand the program to other locations and share our knowledge and experience with organizations. The results of our success will be regularly evaluated in compliance with our Mission Integration Principles.


Hospital Sisters Mission Outreach, a ministry of the Hospital Sisters of St. Francis, is a 501(c)(3) not-for-profit organization with one main office and two warehouses in  Springfield, Illinois and an additional warehouse in Chicago, Illinois.

baby laying on a bed holding someone's hand
lady holding a baby
mission team accepting a donation